Frequently Asked Questions

Support and information regarding your Gosha Rubchinskiy orders.

How long does international shipping take?

Standard international shipping typically takes 7-14 business days. Please note that customs processing in your country may occasionally extend this timeframe.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Sale items and limited collaborations are final sale.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website.

Are the products authentic?

Yes, all items sold on our official store are 100% authentic Gosha Rubchinskiy products, sourced directly from our production facilities.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.

How do I determine my size?

Our garments often feature an oversized, streetwear-inspired fit. Please refer to the specific size guide located on each product page for exact measurements.